By Dave Tschantz, Vice President & General Counsel
*Editor’s note: This information was published in the July 2021 issue of Heartfelt Magazine, CHM’s monthly magazine that provides CHM membership-related tips and tricks, medical advice from doctors, testimonies from CHM members, and more. Please refer to the CHM Guidelines and applicable web pages for the most up-to-date information regarding CHM membership, sharing eligibility, and ministry news.*
Last month, I discussed CHM’s standard No. 9: Meet all the requirements set forth in the definition of health care sharing ministries found in the U.S. Patient Protection and Affordable Care Act (commonly known as the ACA or Obamacare). This article discusses CHM’s standard No. 10.
Standard No. 10: Publish an online mechanism for its members to provide feedback and suggestions regarding the function of the Ministry.
Standard No. 10 is considered essential by our staff for sound ministry operations. Suggestions and constructive criticism are carefully considered by the management team and can lead to changes and improvements in operations. A landing page on our website provides a form that members can easily fill out and submit for review. This online suggestion “box” is meant for your thoughts and ideas on all aspects of this Ministry.
In addition, emails can be sent to firstname.lastname@example.org, and we always read your cards and letters sent by regular mail.
If you have a suggestion, please send it to us. Your comments and concerns are appreciated. This is another way that you can help your fellow believers—by helping us improve your ministry.