Village Missions, Dallas, OR

According to its website, Village Missions (VM) revitalizes more than 230 rural communities throughout North America by placing qualified missionary-pastors in church leadership positions. We spoke with Jim Cross, Village Missions Chief Financial Officer, to learn more.

Christian Healthcare Ministries: What did Village Missions do to provide for missionaries’ health care costs before discovering CHM?

Jim Cross: Village Missions was self-insured for 20 years.

CHM: What made the VM leadership team decide to join CHM?

JC: We knew that remaining in good health is a key to our missionaries’ effectiveness. We also have a long history of bearing each other’s burdens, as Galatians 6:2 states, by coming alongside rural churches. Knowing that is CHM’s foundational verse helped us realize it was a good fit.

CHM: What are the major components of your overall health care plan?

JC: Our missionaries use CHM for major medical costs and we hired case managers to work with missionaries facing medical situations.

CHM: How does having CHM as part of your health plan help your ministry work?

JC: By joining CHM, we are able to fulfill our purpose: sending missionary-pastors to rural churches. 

CHM: What would you say is the difference between a family CHM membership and a group membership?

JC: In a family membership, there are only two parties: the family and CHM. In a group membership, the employer is the plan “sponsor” responsible for making sure employees are satisfied with their health plan and understand how to use it. Employers also field many questions from employees about how Christian Healthcare Ministries works. It’s therefore particularly helpful to work closely with CHM and be able to speak with someone familiar with our overall health plan.

CHM: How do your employees feel about joining CHM in 2015?

JC: The biggest hurdle we faced at first was getting people to understand that they are now taking control of their own health care costs. As a large group, we also faced some technical challenges. However, the CHM staff has demonstrated a great willingness to answer questions, solve technological issues and serve us well.

We’re so glad to now be on the cutting edge of health care cost solutions.

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